Tom has built his career in Facilities Management across multiple sectors including retail, industrial, residential and commercial offices. Tom has most recently been working in Property Management alongside Property Owners and Asset Managers, supporting in the creation of short- and long-term strategies of their investments. Previously, Tom held a Senior role at an outsourced FM company providing a managed supply of local suppliers and services, gaining experience in end-to-end Facilities and Business Management.
Tom joins Incentive as an Account Director on the Landsec Outlets Contract, with a strong drive to develop teams and drive innovation. He believes that supporting and empowering the team, plays a huge part in creating a culture where guest experience is at the heart of what they do, whilst identifying new and better ways of working.