Emily has been with Incentive FM for six years, previously working for another facilities management company as a Soft Services Manager. With history working in sound and varied FM backgrounds, working up from Site Soft Services Manager, Portfolio Manager, Senior Portfolio Manager, Contract Operations Manager to Regional Operations Support Manager with Incentive FM.
Emily has a wealth of experience, as an accomplished and high achieving professional, with compelling success working at a senior level controlling operations and driving business performance. A proven track record of successfully managing large-scale operations, identifying efficiencies, delivering training and maintaining KPI’s.
Thrives on the company’s ‘Freedom with a Framework’ ethos and always add value, be a trusted advisor and deliver continuous improvement through site initiatives with both staff and client participation. This is reinforced by her ability with contractor and budget monitoring and benchmarking. Emily supports other Regional Managers with audits, training, HR and compliance.
Emily is an influential leader and team player that can motivate, educate and bridge the gap to achieve results by building long-term and mutually beneficial internal and external stakeholder relationships.