Annie Karastoyanova

Annie Karastoyanova

Annie joined Incentive FM via TUPE in 2009 at our iconic Covent Garden contract and recently celebrated a 10 year anniversary with the company. During this time she progressed into a Regional Management role in 2014 before becoming an Account Director in 2019. Annie looks after a range of contracts in our London portfolio, including Destination, Commercial Offices and Retail. She has a wide range of leadership, management and business skills developed within the facilities industry for over 15 years.

Annie takes pride in what she does and continuously strives to motivate her teams to progress, deliver excellence and add value to our clients. Annie focuses on building strong relationships with staff, clients and other stakeholders through investing the time required to understand their real needs, aspirations and strategies, and align service delivery accordingly. She believes that personal commitment, responsibility and professionalism are the main drivers for strong team delivery. She is passionate about learning, development and succession planning and works hard to inspire staff to be the best they can be.

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