British Land, one of the largest property development and investment companies in the UK, has renewed three of its shopping centre contracts with Incentive FM for a further 12 months and awarded the leading facilities management business another three year contract for a centre near Manchester. It builds on the long-term partnership between the two companies that has seen Incentive FM drive value whilst delivering high standards to sites nationwide.
Under the new deals Incentive FM will continue to be responsible for providing a range of cleaning, security and associated services at Drake’s Circus in Plymouth, SouthGate Bath and the Inverness Shopping Park. These solutions have been revised to include some Covid-related changes and new technology and equipment introduced to support further financial efficiencies.
Crownpoint Shopping Park in Denton, Manchester will join the portfolio, consisting of 36 units with retailers including TK Maxx, Outfit, Boots, River Island, New Look, Tesco and Clarks. Twelve staff will transfer under TUPE and services will include cleaning and security with an emphasis on assuring a world class customer experience.
Last year British Land awarded Incentive FM contracts to provide a range of soft facilities services for Ealing Broadway in London, Beaumont Shopping Centre in Leicester, and Crown Wharf Retail Park in Walsall. The company also renewed Incentive’s contracts to provide similar services at Whiteley Shopping Centre in Hampshire and the Old Market in Hereford.
Glenn Wilson, Director of Retail & Distribution at Incentive FM, said:
“Each of these sites has different needs based on variables such as footfall, demographic, and location which demonstrates our ability to successfully deliver value with our flexible, partnership approach. As a result, our portfolio of shopping centres and retail parks continues to grow and we are now responsible for over 40 sites around the UK.”